Guangdong industrial and commercial Bureau: the App is good at mining personal information to mobile phone users can report

correspondent/Guangdong) author 27th provincial trade and Industry Bureau informed that starting from September this year, provincial trade and Industry Bureau in the province-wide organizations to carry out mobile phone merchandising services special enforcement actions. This times action for 8 months, will focus investigation sales quality not qualified phone commodity behavior, refused Jue or delay administrative sector ordered on has defects of phone commodity take stop sales, and warning, measures behavior, sales fake, and phishing, and no legal source phone commodity behavior, false and the inductive misunderstanding of advertising and the publicity behavior, against consumers personal information law get protection of right behavior and in phone sales and service in the contract format terms violations.

Head of the provincial trade and Industry Bureau said, cell phone sales and services against the interests of consumers but also outstanding against consumers ' personal information, its main sales of preinstalled in the phone able to illegally obtain consumers ' personal information and push for commercial information of third-party applications. From province business system 12315 institutions received of about consumption complaints see, and phone software related of consumption complaints also is yearly rose trend, which reflect phone in the pre-installed "sucking fee software", and pre-installed software cannot unloading except, and consumers personal information was leaked, and intelligent phone system and software conflict led to panic or cannot normal boot, and phone software upgrade Hou part function cannot normal using, problem more highlight.

Due to the special regulation work involved against consumers personal information, new field, province Bureau previously carried out has widely of work research, research content including about against consumers personal information aspects of legal regulations provides, and market sales of phone pre-installed third party software situation, and phone software against consumers personal information situation, and organization related test institutions on pre-installed phone software against consumers personal information of test technology, and finds method, for has topic research, And mobile phone software for the first time against the consumer personal information on mobile phone products and inspection work.

Warm tips

Three scenarios will be 12315 complaints

Push business information without consent

Province Bureau calls for consumers active participation this times special action, found purchase of phone has following case of, welcomes call 12315 to business sector complaints reported: 1. not express and by user agreed, unauthorized collection user personal information of; 2. without user agreed, to user push sent commercial information, or is by user agreed, but not set back set or close commercial information push sent function of; 3. phone commodity sales service field other against consumers interests behavior.